GOOD4 Wellness Link
I.T. HELP DESK
Ancira Phoenix Univ
TrueFacs is the company Ancira pays to assist you with "facility" claims. Any calls/mail you receive from TrueFacs, RESPOND PROMPTLY! J
Medical Related (For claims incurred 6/1/2013 and later, Maxor Administrative Services has taken over the claims management for medical, dental, vision, and disability. UMR handles our medical, dental, vision, and disability insurance for claims occurring prior to May 31, 2013.)
2014 Open Enrollment Benefits Guide 2014 Open Enrollment Acknow. Form (Use ONLY if you lose your custom form!)
ConsultADoctor/TELEDOC (MERGED TO BECOME TELEDOC February 2014) provides 24-7-365 Physician Access to all ANCIRA-MEDICAL-PLAN INSUREDS. The # is 800-362-2667; www.consultadoctor.com. Once registered, any use of the ConsultADoctor service before spending your hard-earned money on an office visit. Odds are good their physicians can provide you with the healthcare you need AT NO CHARGE -- ever! (AND they can refer you to added medical attention when warranted, too!)
Health Provider Directory as of April 11, 2014 Note: The directory is fully searchable using "Find" from your browser.
For a User-Friendly Medical Summary of Benefits & Coverage (SBC), choose your plan:
Medical-related eye ailments are covered under the health plan. "Corrective Lenses" or screening for corrective lens prescriptions are only provided through the separate vision plan offered through VSP if you elected it. Click for INFO
(Mail Order RX saves you money on your "maintenance" medications)
- Dental Related (No network as of 6/1)
Have your dentist submit claims to Maxor Administrative Services at the address shown on your insurance information card.
Phone Maxor Administrative Services for questions or assistance at 855-629-6787.
- Group Life Insurance Related (through METLIFE)
Employees who elect medical insurance with Ancira are provided $10K basic at no cost. Supplemental applies only to those who elected it.
Call Metlife at 800-275-4638 for questions about coverage or claims.
To verify disability benefits and claim requirements, phone Maxor Administrative Services at 855-629-6787.
Note: Your USERNAME is Ancira; PASSWORD is 710
As of 6/1/12 this benefit provided to all EEs FREE
Phone Interface EAP at 800-324-4327 for referrals to specialists in your area. All calls & services are confidential.
401(k) Related managed by Wells Fargo Retirement & Financial Services
Wells Fargo Customer Care Line: 800-SAVE-1-2-3
Note: Until you change it, your Username is your SSN (xxx-xx-xxxx); Password is your 8-digit date of birth (MM/DD/YYYY)
<NOTE! As of Feb 2014, due to site upgrades with WF, you must re-register.
At the "Action required to access your acccount" of the landing page, click "Continue" to reestablish your account.
Note that if you have EVER in your life had ANY account (from checking to savings to mortgage to credit card), it's likely you will be identified in their new system as an "Existing Customer". If so, simply call the 800-SAVE-1-2-3 customer line & tech assist can complete your setup.